FAQ's

How long do orders take to process and ship?                                                    To process orders and ship out can vary from 3-5 business days, not including the weekend. It also depends on the volume of the order being placed that will determine which time frame the shipping will fall under

What happens if products start melting?                                                        Place products in refrigerator or either in the coolest place in your home and products will stiffen back up to its original form. Keep out of direct sunlight.

How long will products last?                                                                                Lip balms: 6 months

Body butters: 6 months to 1 year

Handmade soaps: 6 months to 1 year

Are all products vegan?                                                                                           Most of all our products are vegan except for some of our handmade soaps that are made using goat milk melt and pour

How can I track my order?
Once your order has shipped, you will receive an email with tracking information. If you have not received this information, please contact us at galaxyglowbeauty.com with your name and order number if applicable.